Shipping policy

## Shipping Policy for Kusum Art Studio

### Thank you for choosing Kusum Art Studio!

At Kusum Art Studio, we take pride in our handcrafted artworks and strive to ensure that your experience with us is seamless from purchase to delivery. Below is our comprehensive shipping policy which outlines our processes, timelines, and important information regarding your order.

### Processing Time

All orders are typically processed within 3-5 business days. Business days exclude weekends and holidays. As our artworks are handcrafted, please be aware that processing times may vary, especially during peak seasons or promotional events.

- Custom Orders: Additional processing time may apply.

### Shipping Destinations

Kusum Art Studio ships both domestically and internationally.

- Domestic Shipping: We proudly ship within the United States.

- International Shipping: We are excited to serve customers outside the United States. Please note that international shipping may require additional processing time and is subject to customs regulations.

### Shipping Methods

We partner with reliable carriers to ensure the safe delivery of your artworks. The shipping methods available are:

- Standard Shipping: For domestic orders, delivery typically takes 5-7 business days after processing. International shipping times may vary by destination.

- Expedited Shipping: If you need your items sooner, we offer expedited shipping options at an additional cost. During checkout, you can select your preferred shipping method.

### Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination.

- Domestic Orders: At checkout, the shipping fee will be calculated and displayed.

- International Orders: Customers are responsible for any additional customs fees, duties, or taxes that may be imposed by their country upon delivery.

### Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your order until it arrives at your doorstep.

### Lost or Damaged Items

While we take great care in packaging and shipping your items, sometimes issues can arise during transit.

- If your item is lost or damaged: Please contact us at [email@example.com] within 7 days of the delivery date. We will work with you to resolve the issue promptly.

### Returns and Exchanges

At Kusum Art Studio, we want you to love your purchase. If for any reason you are not satisfied, we accept returns and exchanges under certain conditions:

- You must notify us within 14 days of receipt of the item.

- The item must be in its original condition and packaging.

- Customers are responsible for return shipping costs.

### Contact Us

If you have any questions regarding our shipping policy or your order, please reach out to us:

- Email: [email@example.com]

- Phone: [Your Phone Number]

We are here to help and ensure your shopping experience is enjoyable!

Thank you for supporting Kusum Art Studio! We appreciate your business and look forward to delivering beautiful art to you.